Add Points for Students

⚠️ Note:

• Only Parent Accounts can have points or a balance.
• Student accounts cannot directly top up or view their points balance.
• The system will automatically link points to all students under that parent, based on family group settings.

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📍 I. Access the Student Management Center #

1. Log in to the Flowclass backend.
2. In the left-hand menu, click “Student Management Center”.
   (As shown by the red arrow in the image below)
   
3. Use the search bar to enter a parent’s or student’s name or phone number to find the corresponding family group.
4. Confirm that the parent account is labeled “Parent” on the right (e.g., hasley parent demo).

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📍 II. Open the Points Management Window #

1. On the right side of the parent account row, click the “⋮” button.
2. From the dropdown menu, select “Points”.
   (As shown in the image below)
   

1. The system will open the “Current Balance” window, displaying:
   • Current available points
   • Recent usage history
2. Click the “Add Points” button on the right to go to the add screen.

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📍 III. Methods for Adding Points #

After entering the “Add Points” window, you can choose from the following two methods:

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Method 1: 🗂 Add Points “by Class” #

Applicable when parents enroll in specific courses, automatically calculating and adding corresponding points.

1. Select the tab “By Class”.
   

1. Select a course from the “Select Class” dropdown (e.g., “P4 English Writing Class Video”).
2. Enter the “Course Quantity” to add (e.g., 3).
3. The system will automatically display the points conversion based on class settings. 積分計算：117.5 積分 × 3 課程 = 352.5 積分

1. Enter remarks in the “Reason for Addition” field (e.g., Overpayment).
2. Click “Add Points” to confirm.

Once completed, the system screen will update to show the new points balance.

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Method 2: 💳 Add Points “Manually” #

Applicable for top-ups, overpayments, or other point changes not related to courses.

1. In the “Add Points” window, select “Manual” from the toggle options.
   

1. The system will display the current balance and input fields.
2. Enter the amount to add in the “Amount to Add” field (e.g., 400).
3. The system automatically displays the new balance: 目前 352.5 積分 + 400 積分 = 752.5 積分
4. Enter remarks in the “Reason for Addition” field (e.g., Pre-paid HKD400).
5. Click “Add Points” to confirm the operation.

After adding, the screen will display a success notification and transaction records:

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📍 IV. Check Points Transaction History #

After completing the operation, the system will display the parent’s latest total points and all transaction details:

Date	Description	Change	Balance
2025/11/2	Overpayment	+352.5	352.5
2025/11/2	Pre-paid HKD400	+400	752.5

After confirming the information is correct, you can close the window, and the operation is complete.

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🧾 V. How Points Are Applied After Being Credited #

• Newly added points will immediately appear in the parent account and simultaneously affect payments and course registrations for all students within that family group.
• The system automatically records all point changes, including:
  • Manual top-ups
  • Administrator adjustments
• You can view the history at any time in the “Usage and Change Records” section.