Check Subscription Payment Records

Step 1: Access the Subscription Page #

1. Log in to your account on the platform.
2. From the left-hand menu, select “Subscription” under the Settings section.

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Step 2: Review Your Current Usage #

1. At the top of the subscription page, review your current usage metrics:
   • Current Number of Active Students: Displays your current usage versus the plan limit (e.g., 29/2,000).
   • Number of Notifications Sent: Shows the number of notifications sent compared to the monthly cap (e.g., 0/1,000).

Step 3: Click “Manage Your Subscription” #

1. Click on the “Manage Your Subscription” link to proceed.
   • This will take you to a detailed subscription management interface, where you can:
     • View your billing details.
     • Update payment methods.
     • Cancel or modify your plan.
     • Access past invoices and receipts.

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Step 4: Modify Your Subscription #

1. Depending on your needs, take the following actions:
   • Upgrade or Downgrade Your Plan:
     • Select a new plan from the options (Free, Starter, Growth, Pro).
     • Click the corresponding “Upgrade” or “Downgrade” button.
   • Change Billing Frequency:
     • Toggle between Monthly and Yearly billing options to select the most suitable payment schedule.
   • Cancel Subscription:
     • If you no longer need the service, use the options in the subscription details page to cancel your plan.

Step 5: Access the Payment Dashboard #

1. Look for the “Visit payment dashboard” button in the top-right corner (highlighted by the arrow in the image).
2. Click on the “Visit payment dashboard” button to proceed.

Step 6: Manage Payment Details #

In the Payment Dashboard, you can:

1. Update Payment Methods:
   • Add a new credit/debit card or update existing payment details.
2. View Billing History:
   • Access past invoices and receipts for your subscription.
3. Cancel or Change Subscription:
   • Initiate subscription cancellation or switch to another plan, if needed.
4. Download Invoices:
   • Download receipts for financial records or reimbursement purposes.